Contact & Service

Whether it's a payment, shipping, or a complaint: The fastest way to get help from our customer service team is through the contact form on our platform.

Customer Service

Do you have questions about payment and shipping? Would you like to file a complaint or do you have general questions about CarOnSale? The best way to reach our customer service team is directly through the contact form on our platform.

Go to the Contact Form
(Login required)
Or by phone: +49 30 311 96 400, weekdays from 9 a.m. to 6 p.m.

Press Enquiries

Do you have questions about advertising and sponsoring or would you like to make a press enquiry? Please feel free to contact us directly.

Locations

Castle Tech Austria GmbH
Untere Donaustraße 13-15
1020 Vienna
Castle Tech France SAS
23/25 Avenue Mac-Mahon
75017 Paris
RCS 912 735 701 le tribunal judiciaire de Paris
Castle Tech Netherlands B.V.
Prof. J.H. Bavincklaan 7227
1183AT Amstelveen
CarOnSale Headquarters Berlin
Castle Tech GmbH
Hauptstraße 27, Building 9, Entrance N
10827 Berlin, Germany
CarOnSale Munich
Leopoldstr. 21
80802 Munich
AlphaController powered by CarOnSale
Große Bäckerstraße 13
20095 Hamburg
General Inquiries: info@caronsale.com